About: call center

Premodifier: call
Head noun: center

Same concepts
http://dbpedia.org/resource/Call_centre

Broader concepts

label	provenance	confidence
business process outsource bpo	isap:448836383	0.863533
place	isap:112956482	0.842694
business process	isap:448836381	0.827891
customer touchpoint	isap:20941586	0.813761
business process outsource operation	isap:448836387	0.807922
department	isap:20830145	0.805314
support service	isap:447053884	0.794517
function	isap:99501405	0.791700
customer service function	isap:99501419	0.781677
business entity	isap:390991495	0.778806
customer interaction datum	isap:113614570	0.774414
customer care organization	isap:68690745	0.766313
customer contact point	isap:114028615	0.765974
customer touch point	isap:114028582	0.761411
service	isap:447053850	0.760790
prefer channel	isap:443469410	0.756749
customer service facility	isap:105522988	0.756404
point of customer contact	isap:114028603	0.746288
channel	isap:443469399	0.743193
system	isap:392647606	0.740045
value-added service	isap:447054159	0.737278
organization	isap:68690405	0.736746
unstructured information	isap:450838352	0.735835
business setting	isap:440902979	0.735616
back-end operation	isap:420563686	0.734847
call center	isap:396049217	0.733650
dm infrastructure	isap:471494751	0.732242
service operation	isap:420563661	0.732143
business service	isap:447053924	0.731641
related service	isap:447053931	0.729337
outsourcing business	isap:102076537	0.728916
back-office operation	isap:420563654	0.724713
enterprise system	isap:392647713	0.722632
business operation	isap:420563689	0.719255
service sector	isap:390584090	0.719061
customer interaction	isap:452223600	0.717999
third party	isap:118024509	0.717310
service job	isap:406674224	0.714618
impact customer	isap:100848020	0.714559
other channel	isap:443469402	0.713511
service delivery channel	isap:443469417	0.713282
multiple channel	isap:443469403	0.709761
distribution channel	isap:443469426	0.709682
web site	isap:500087923	0.704937
offline channel	isap:443469407	0.704035
other source	isap:390286171	0.704014
marketing service	isap:447054130	0.703505
facility	isap:105522427	0.703273
point of contact	isap:114028625	0.697533
mobile vehicle communication system	isap:392647628	0.696441
consumer service	isap:447054017	0.693462
service industry	isap:100298821	0.687095
great service	isap:447054157	0.682305
application	isap:451977284	0.679312
business	isap:102076489	0.672848
infrastructure	isap:471494731	0.672041
professional service	isap:447053891	0.670152
sale channel	isap:443469406	0.658379
remote location	isap:105843177	0.658155
customer service	isap:447053855	0.648333
location	isap:105843054	0.643734
division	isap:103209415	0.639702
contact center	isap:396049578	0.639566
use	isap:406697540	0.631444
identity at any point	isap:102612102	0.628376
topic	isap:117680591	0.624951
service company	isap:449696748	0.624196
work	isap:499665383	0.621978
operation	isap:420563653	0.617480
area	isap:498471732	0.615014
business process outsourcing	isap:450637673	0.613905
cost center	isap:396049663	0.613870
customer care	isap:498548773	0.613723
resource	isap:105035833	0.608722
environment	isap:451293639	0.604367
datum	isap:113614546	0.598892
product	isap:448217680	0.598889
industry	isap:100298797	0.598150
source	isap:390286174	0.594754
service provider	isap:104984826	0.592996
company	isap:449696694	0.587458
business unit	isap:499507734	0.585962
destination	isap:451884315	0.585611
information	isap:450838339	0.581209
support system	isap:392647697	0.572616
situation	isap:425461595	0.556908
interaction	isap:452223603	0.552484
good job	isap:406674228	0.549748
private sector	isap:390584089	0.549357
stressful job	isap:406674223	0.547336
automation	isap:19212344	0.542131
customer contact	isap:439392051	0.540686
element	isap:444141282	0.538691
information technology	isap:19593084	0.538396
transaction	isap:452608113	0.538074
profession	isap:20226946	0.537360
social media	isap:123330528	0.536045
vendor	isap:393905291	0.535756
great place	isap:112956871	0.523988
telecommunications	isap:115952073	0.518646
people	isap:390010212	0.518489
office	isap:390661401	0.516954
collection	isap:20604097	0.513725
staff	isap:117075915	0.505536
communication	isap:22646735	0.504259
workplace	isap:423492270	0.503077
technology	isap:19593059	0.490704
program	isap:448342164	0.487405
aspect	isap:393617744	0.487182
field	isap:118228725	0.484639
group	isap:113273931	0.482879
job	isap:406674216	0.480970
center	isap:396049232	0.478488
offline	isap:439291713	0.478028
factor	isap:391093791	0.478004
website	isap:447088424	0.477134
improvement	isap:452414842	0.476396
client	isap:391448192	0.473972
means	isap:123248505	0.469992
forecasting	isap:452314556	0.468034
unit	isap:499507785	0.465944
support	isap:439474819	0.459126
emergency	isap:424563241	0.451153
activity	isap:103865193	0.445497
employer	isap:99043362	0.440726
entity	isap:390991489	0.439979
site	isap:500087927	0.432605
volume of unstructured datum	isap:387216371	0.430637
domain	isap:390712048	0.427123
tool	isap:499987565	0.425025
issue	isap:120580109	0.421823
thing	isap:117854388	0.421316
pricing	isap:446054774	0.418898
training	isap:101383812	0.410873
space	isap:116766100	0.407843
marketing	isap:421647389	0.404196
everything	isap:18423844	0.399506
building	isap:102426747	0.394765
solution	isap:99086789	0.394112
employee	isap:99044101	0.392703
school	isap:395693382	0.382086
sale	isap:500014251	0.377860
interface	isap:424068209	0.377374
party	isap:118024527	0.375363
team	isap:499920942	0.374156
must	isap:500116480	0.369048
advantage	isap:421924154	0.366362
asset	isap:119258426	0.365503
experience	isap:18118140	0.357575
number	isap:396213040	0.353707
offshoring	isap:21568241	0.353178
demand	isap:391625337	0.345348
outage	isap:397062681	0.342928
firm	isap:498092660	0.341761
education	isap:423324646	0.341136
country	isap:445768550	0.340439
personnel	isap:422235601	0.340194
need	isap:500155374	0.337572
software	isap:106697102	0.337372
cost	isap:497858879	0.322056
waste of time	isap:119337858	0.313583
functionality	isap:22554808	0.305898
email	isap:117584486	0.299142
bpo	isap:406754267	0.297967
effort	isap:390680450	0.293981
woman	isap:120911209	0.292481
safety	isap:391090907	0.281422
order	isap:117564356	0.273778
multimedia	isap:17644921	0.272255
present invention	isap:425568223	0.269036
career	isap:387544596	0.264567
agent	isap:117362524	0.253473
something	isap:423627336	0.248913
id	isap:514257949	0.244234
value	isap:122601333	0.233241
call	isap:498550451	0.226062
nightmare	isap:422530149	0.223983
customer	isap:100848009	0.219890
challenge	isap:422418013	0.217991
however	isap:445759670	0.212308
anyone	isap:393813839	0.210306
piece	isap:113103240	0.202347
problem	isap:448564794	0.200060
retailer	isap:101999665	0.199778
one	isap:406655097	0.196949
computer	isap:105057314	0.194595
joke	isap:500785049	0.194180
plus	isap:499857113	0.191639
process	isap:448836395	0.189307
money	isap:122421622	0.188585
part	isap:500312242	0.185134
telephone	isap:423184184	0.166056

Narrower concepts

label	provenance	confidence
call center	isap:396049217	0.733650
call recording	isap:134003432	0.701245
customer service department	isap:255391795	0.635121
service provider	isap:482853433	0.495185
customer service	isap:272253866	0.477211
company	isap:273681375	0.445508
number of call	isap:385849219	0.424578
dell	isap:304898225	0.406115
network	isap:273703427	0.402027
center	isap:396049228	0.401837
india	isap:160751076	0.399354
agent	isap:156799896	0.390779
certification	isap:52980446	0.360792
email	isap:164828850	0.357731
help desk	isap:309041178	0.339363
installation	isap:81322524	0.323646
outbound	isap:480307268	0.312933
month	isap:163525873	0.307066
sale	isap:310224042	0.299114
teletech	isap:484324484	0.295763
business	isap:484754574	0.291010
site	isap:300199479	0.275498
philippines	isap:143122415	0.274509
city	isap:308844901	0.265445
number	isap:385849210	0.262876
quality	isap:268024815	0.254295
canada	isap:388316543	0.244541
call	isap:305841303	0.243387
home	isap:308828943	0.241613
of company	isap:273681399	0.241397
telephone	isap:133180429	0.240575
environment	isap:142835809	0.196449
someone	isap:268257971	0.195312
passenger	isap:132614373	0.192715
experience	isap:253678524	0.185098
problem	isap:275539857	0.180237
man	isap:211512859	0.172644
firm	isap:303604155	0.168320
benefit	isap:270843751	0.168281
e-mail	isap:395736566	0.167200
resolution	isap:256530288	0.164437
u.s	isap:213806151	0.162232
caller	isap:387169103	0.160403
customer	isap:478614500	0.158384
training	isap:479622165	0.153544
us	isap:107600454	0.153044
service	isap:272253868	0.152709
manager	isap:267472178	0.138316
co-worker	isap:135360396	0.132016
work	isap:305653319	0.131854
job	isap:213609631	0.123084
philippine	isap:256109377	0.110803
pay	isap:209790224	0.090078