About: customer service

Premodifier: customer
Head noun: service

Same concepts
http://dbpedia.org/resource/Customer_service

Broader concepts

label	provenance	confidence
key department	isap:244023762	0.893049
expense	isap:430846485	0.887506
administrative service	isap:429463386	0.872792
factor	isap:274420912	0.866430
process	isap:431932911	0.858331
function	isap:49044743	0.858253
business function	isap:49044744	0.856505
ancillary service	isap:429465139	0.855532
department	isap:244023733	0.854392
activity	isap:49371871	0.853580
item	isap:75344588	0.850799
application	isap:64789319	0.846281
purpose	isap:428402788	0.845571
soft skill	isap:36730482	0.842290
criterion	isap:320969514	0.840438
shopping experience	isap:242495576	0.840023
internal department	isap:244023743	0.837563
telephone answering service	isap:429464560	0.832840
functional department	isap:244023772	0.831715
business activity	isap:49371876	0.830585
business application	isap:64789388	0.828201
back-office function	isap:49044759	0.828076
aspect of the business	isap:266901987	0.827783
contact center service	isap:429466651	0.827429
administrative task	isap:73124745	0.823820
relevant area	isap:74716821	0.823548
outstanding performance in area	isap:65672222	0.821057
critical issue	isap:37894212	0.819507
administrative function	isap:49044749	0.818748
business operation	isap:317817704	0.818654
functional area	isap:74716768	0.818076
core function	isap:49044757	0.816356
critical function	isap:49044887	0.812982
training program	isap:432440541	0.811391
aspect of business	isap:266901988	0.810405
attribute	isap:319148312	0.809082
topic	isap:39334544	0.807591
other factor	isap:274420922	0.806613
key area	isap:74716746	0.803697
aspect of do business	isap:266902098	0.800982
council service	isap:429466478	0.800217
wide range of criterion	isap:31949168	0.798583
specialize service	isap:429463046	0.798275
aspect	isap:266901985	0.798023
business process	isap:431932913	0.797123
intangible	isap:244105048	0.796009
element	isap:428827387	0.795894
additional service	isap:429467408	0.790060
front office function	isap:49044919	0.788378
touch point	isap:38514736	0.786883
business service	isap:429464886	0.786723
certain service	isap:429464938	0.786524
related field	isap:35691218	0.786104
support function	isap:49044767	0.785182
customer touch point	isap:38514764	0.784783
various business area	isap:74716951	0.781831
service information	isap:64913796	0.781828
more service	isap:429466445	0.779340
area of the business	isap:74716734	0.778448
core business process	isap:431932992	0.778107
effort	isap:274904115	0.778003
skill	isap:36730480	0.777859
many other factor	isap:274421035	0.773572
service	isap:429462850	0.770420
positive result	isap:269294812	0.769166
subject	isap:438022384	0.768449
core competency	isap:243405363	0.768428
software	isap:51612652	0.767560
quality	isap:436220892	0.764667
measure	isap:432092798	0.763793
business issue	isap:37894233	0.762554
office service	isap:429467024	0.761872
department within the organization	isap:244023869	0.759745
support service	isap:429463346	0.759547
back office function	isap:49044829	0.758810
back-office operation	isap:317817732	0.758114
customer interaction	isap:66988394	0.754903
benefit as a result	isap:434648953	0.753184
popular business topic	isap:39334611	0.751196
different department	isap:244023775	0.750673
aspect of the brand	isap:266902038	0.749282
professional skill	isap:36730508	0.747947
part of the organization	isap:73479493	0.747540
multiple department	isap:244023799	0.747435
customer-facing function	isap:49044933	0.747434
relevant department	isap:244023779	0.745889
important factor	isap:274420917	0.745783
customer experience	isap:242495579	0.744227
administrative activity	isap:49371932	0.743211
retail industry	isap:47410269	0.741729
other department	isap:244023738	0.741229
operational task	isap:73124795	0.740838
operational team	isap:73139711	0.740838
various purpose	isap:428402811	0.740699
relevant topic	isap:39334564	0.740009
various position	isap:46194925	0.739112
critical process	isap:431932953	0.738694
business aspect	isap:266902054	0.738302
corporate function	isap:49044840	0.737537
other discipline	isap:243187953	0.736783
other inquiry	isap:437190574	0.736588
several topic	isap:39334598	0.736588
retail function	isap:49044936	0.735881
value driver	isap:269458316	0.734455
office function	isap:49044841	0.734137
other responsibility	isap:124579895	0.733879
important topic	isap:39334612	0.733227
internal process	isap:431932989	0.732922
different area	isap:74716799	0.732741
detail	isap:271356578	0.732464
interpersonal skill	isap:36730491	0.732256
support staff	isap:36088210	0.731115
business skill	isap:36730495	0.730162
retailer	isap:46384893	0.729115
different factor	isap:274421019	0.729022
important issue	isap:37894310	0.728096
area of business operation	isap:74716789	0.728011
store operation	isap:317817725	0.727287
different position	isap:46194911	0.726889
different category	isap:44708738	0.726399
key factor	isap:274420927	0.725714
field	isap:35691207	0.725637
several area	isap:74716772	0.723858
skill development	isap:64751615	0.723723
contact center	isap:272253854	0.723100
marketing function	isap:49044768	0.722833
office duty	isap:74348975	0.721809
key function	isap:49044878	0.721190
other function	isap:49044784	0.720678
customer relationship	isap:512500661	0.719864
people-oriented field	isap:35691282	0.718766
area of the company	isap:74716933	0.716757
customer relationship management crm	isap:510531153	0.713569
various task	isap:73124761	0.713281
marketable skill	isap:36730507	0.713188
business practice	isap:49027421	0.711848
other issue	isap:37894253	0.711627
product	isap:432603984	0.711451
industry	isap:47410021	0.710811
external partner	isap:429057077	0.710272
contact detail	isap:271356613	0.709739
operational support	isap:438525791	0.706875
public relation	isap:49110884	0.706714
corporate task	isap:73124768	0.706250
business-centric metric	isap:271720186	0.705122
area of business	isap:74716843	0.704959
internal team	isap:73139706	0.702566
other industry	isap:47410098	0.702107
job function	isap:49044775	0.701509
application service	isap:429463693	0.699796
key skill	isap:36730497	0.697580
clerical skill	isap:36730521	0.697556
social skill	isap:36730505	0.697364
strategic initiative	isap:243020079	0.697023
many factor	isap:274420943	0.696900
related subject	isap:438022389	0.696613
aspect of operation	isap:266902007	0.696275
business objective	isap:318150321	0.694613
position	isap:46194895	0.693385
online course	isap:270499413	0.692474
job description	isap:67212812	0.692007
characteristic	isap:124670933	0.691560
many job	isap:510318677	0.691465
value-added service	isap:429466407	0.690800
part of the business	isap:73479370	0.689892
feature	isap:428558195	0.689780
variety of business function	isap:431862235	0.689396
best practice	isap:49027423	0.689369
reason	isap:270136551	0.688928
of thing	isap:37797937	0.688773
strategic management	isap:244812114	0.688056
week work placement	isap:319844149	0.687475
operation	isap:317817699	0.686850
other task	isap:73124772	0.685176
functional group	isap:33262730	0.684717
infrastructure	isap:124432628	0.683820
form of engagement	isap:75493587	0.683612
daily operation	isap:317817832	0.683430
category	isap:44708690	0.680319
business goal	isap:75506153	0.680282
related skill	isap:36730515	0.679055
related issue	isap:37894262	0.676051
job experience	isap:242495691	0.675261
related matter	isap:274549843	0.674755
related function	isap:49044786	0.673231
procedure	isap:318120940	0.672938
area	isap:74716720	0.670930
other benefit	isap:434648805	0.670149
channel	isap:428273624	0.669906
resource	isap:45025411	0.668795
part of the company	isap:73479433	0.668740
great experience	isap:242495567	0.668399
unit	isap:72967570	0.668325
useful skill	isap:36730510	0.665664
issue	isap:37894164	0.664856
aspect of a business	isap:266901998	0.663789
key element	isap:428827400	0.663625
notion	isap:276314428	0.662775
comprehensive knowledge	isap:316755617	0.661727
operation function	isap:49044890	0.659219
aspect of the customer	isap:266902034	0.657345
responsibility	isap:124579866	0.656619
account	isap:432855861	0.655963
customer face position	isap:45433471	0.654099
information	isap:64913336	0.650775
concern	isap:428826331	0.650507
key topic	isap:39334579	0.650113
strategic priority	isap:51793901	0.649421
part	isap:73479360	0.647958
position in a variety	isap:46194909	0.647155
solution	isap:51728524	0.645369
division	isap:48589608	0.645190
thing	isap:37797863	0.644895
ingredient	isap:243298767	0.644129
variety of area	isap:431862123	0.643185
other team member	isap:272490197	0.642974
area of the store	isap:74716767	0.642911
excellence in area	isap:244058667	0.640815
service provider	isap:51359099	0.640782
customer service	isap:429462915	0.639506
variety of topic	isap:431862177	0.639097
year of experience	isap:74248313	0.636674
top priority	isap:51793857	0.636367
supplier	isap:50223110	0.636312
advice on topic	isap:272901613	0.635973
staff member	isap:272490180	0.635505
variety of field	isap:431862122	0.633569
strategy	isap:48280687	0.631720
priority	isap:51793855	0.630827
benefit	isap:434648767	0.630667
knowledge	isap:316755604	0.629639
representative	isap:124479601	0.628791
email address	isap:432308994	0.628760
combination of activity	isap:65368655	0.628677
key business driver	isap:269458303	0.628206
access	isap:274364674	0.627950
variety of task	isap:431862063	0.627143
variety of factor	isap:431862083	0.625095
deal breaker for me	isap:438002003	0.623951
service industry	isap:47410132	0.623172
front of the house	isap:35177168	0.622729
goal	isap:75506144	0.622207
challenge	isap:316190374	0.621838
form of marketing	isap:75493488	0.621591
similar function	isap:49044814	0.621458
work experience	isap:242495570	0.621065
company operation	isap:317817833	0.620718
part of every aspect	isap:73479731	0.619896
important element	isap:428827412	0.619300
range of topic	isap:31949069	0.619039
management	isap:244812068	0.618706
task	isap:73124744	0.617089
variety of role	isap:431862179	0.616853
secondary function	isap:49044908	0.616328
success	isap:430886667	0.615137
practice	isap:49027420	0.613178
relationship	isap:512500656	0.612319
new product	isap:432604266	0.611765
policy	isap:266045928	0.611281
one	isap:510369056	0.609358
opportunity	isap:65224568	0.609202
problem	isap:431962191	0.609186
increase responsibility	isap:124579900	0.607678
year of experience working	isap:74248370	0.606184
training in area	isap:49368183	0.606051
crucial part	isap:73479510	0.603910
training in a variety	isap:49368186	0.602197
poor service	isap:429465800	0.601926
role	isap:73267352	0.601015
vital aspect	isap:266902101	0.599242
strategic goal	isap:75506169	0.599078
facility	isap:47049103	0.597896
administration	isap:124259870	0.597768
team	isap:73139685	0.596902
important value	isap:31151584	0.596885
basic function	isap:49044832	0.596174
component	isap:319170592	0.595875
simple thing	isap:37798097	0.595571
core value	isap:31151508	0.595541
entire process	isap:431932964	0.594035
relevant stakeholder	isap:65788601	0.593444
part of a business	isap:73479419	0.593051
capability	isap:243520635	0.591999
aspect of marketing	isap:266902110	0.590211
automated system	isap:266603424	0.589792
important skill	isap:36730509	0.589449
hospitality industry	isap:47410124	0.588445
component of the process	isap:319170679	0.588275
other business function	isap:49044795	0.587800
improvement in area	isap:66409774	0.587463
hospitality	isap:66694111	0.587298
many area	isap:74716886	0.586944
store	isap:36130762	0.584820
social media	isap:31847588	0.584815
key aspect	isap:266902012	0.584744
major selling point	isap:38514781	0.584590
stakeholder	isap:65788584	0.584508
initiative	isap:243020061	0.584505
important function	isap:49044801	0.584104
important part	isap:73479365	0.584076
huge selling point	isap:38514753	0.583324
communication	isap:145911728	0.582821
phone number	isap:271810825	0.582497
other activity	isap:49371985	0.582093
range of job	isap:31949076	0.581823
work environment	isap:65860875	0.580241
important service	isap:429464928	0.579981
critical area	isap:74716994	0.579221
sale	isap:73219549	0.579009
operational excellence	isap:244058669	0.578056
significant factor	isap:274421031	0.575961
use of social media	isap:510282678	0.575695
business unit	isap:72967595	0.575613
overhead	isap:45527027	0.574651
key differentiator	isap:124363430	0.573690
decision	isap:45939735	0.573392
utility	isap:430418251	0.573198
primary objective	isap:318150323	0.572906
mere afterthought	isap:512272085	0.572323
book	isap:74515504	0.572010
business area	isap:74716879	0.571300
understanding	isap:145378564	0.570887
fee	isap:510335442	0.570213
overall experience	isap:242495643	0.570072
important	isap:319131559	0.568931
professional	isap:513305878	0.568747
organization	isap:513313561	0.567505
goods	isap:32966422	0.566516
capacity	isap:47739172	0.566139
dialogue	isap:51713061	0.565665
little lacking	isap:434196489	0.565570
seminar	isap:429380084	0.565386
need	isap:75038529	0.564557
human resource	isap:45025666	0.564294
segment of the business	isap:435958815	0.563768
common complaint	isap:318108433	0.563161
call centre	isap:272252047	0.562492
year experience	isap:242495609	0.561758
campaign	isap:49555217	0.561482
total disaster	isap:49117870	0.561299
career	isap:269475794	0.561242
key ingredient	isap:243298768	0.560608
difficult task	isap:73124770	0.558873
group	isap:33262638	0.558603
little better	isap:267332558	0.557591
differentiator	isap:124363428	0.557524
other means	isap:31859499	0.556855
restaurant manager	isap:435866935	0.556060
major factor	isap:274420952	0.555641
extensive experience	isap:242495648	0.553989
dead concept	isap:428821950	0.553870
information for purpose	isap:64913649	0.553694
employee	isap:46236783	0.553283
many way	isap:510280941	0.553259
convenience	isap:65108275	0.553122
fundamental skill	isap:36730488	0.552599
in-store experience	isap:242495688	0.552560
goal of the organization	isap:75506176	0.552160
place	isap:40573141	0.552056
big deal	isap:74548637	0.551972
offering	isap:50777515	0.551082
little slow	isap:73202446	0.550728
part of the success	isap:73479651	0.550675
large part	isap:73479405	0.549551
big advantage	isap:317424902	0.549314
portion of the job	isap:438485091	0.549085
promotion	isap:316073972	0.548659
duty	isap:74348957	0.548258
extra feature	isap:428558248	0.548074
important thing	isap:37797878	0.547083
night mare	isap:75280351	0.546984
query	isap:31712658	0.546699
key reason	isap:270136602	0.546390
little off	isap:510370947	0.546390
sector	isap:268890999	0.546225
hot topic	isap:39334582	0.545492
treatment	isap:316721532	0.544926
discipline	isap:243187949	0.544651
lost art	isap:510538168	0.544587
huge part	isap:73479389	0.544144
transaction	isap:65154561	0.544021
big reason	isap:270136565	0.542921
good experience	isap:242495680	0.542781
means	isap:31859475	0.541946
aspect of the hotel	isap:266902093	0.541183
money	isap:31178440	0.541043
advertising	isap:65412217	0.540990
big help	isap:75627690	0.540826
program	isap:432440496	0.540122
essential	isap:317260641	0.539906
highest standard	isap:46343533	0.539722
exchange	isap:48367852	0.539511
team member	isap:272490096	0.539278
big issue	isap:37894226	0.538861
slap in the face	isap:73201433	0.538081
office	isap:274777971	0.537703
administrative	isap:124260335	0.537429
key business process	isap:431932963	0.536535
fit for john lewis	isap:510334137	0.534928
plan	isap:73419288	0.534620
important aspect	isap:266901990	0.533779
great asset	isap:34274141	0.533243
bad joke	isap:75458049	0.532149
key benefit	isap:434648934	0.530457
number	isap:271810660	0.530291
unhappy customer	isap:45433528	0.529996
star rating	isap:266766556	0.529867
help	isap:75627687	0.528766
matter	isap:274549755	0.528353
priority for company	isap:51793892	0.528347
technical problem	isap:431962238	0.527314
incentive	isap:319250726	0.525843
manager	isap:435866925	0.525423
enquiry	isap:433746795	0.525391
work	isap:72834614	0.525239
aspect of any business	isap:266902009	0.525023
mixed bag	isap:510541267	0.524743
metric	isap:271720181	0.523644
purchase	isap:45135048	0.523035
value	isap:31151496	0.522335
seller	isap:269563979	0.520487
behalf	isap:268115143	0.519696
correspondence	isap:124218115	0.518723
processing	isap:244251840	0.518519
form	isap:75493467	0.517959
powerful marketing tool	isap:73063725	0.517531
amenity	isap:437993768	0.517339
touchpoint	isap:242716347	0.516987
business	isap:48600428	0.516451
hassle	isap:271495250	0.516223
citizen	isap:436365969	0.515621
objective	isap:318150314	0.515235
thing in the world	isap:37798025	0.515015
institution	isap:66145751	0.512526
important ingredient	isap:243298775	0.511648
email	isap:38133587	0.511150
innovation	isap:242829888	0.510626
online retailer	isap:46384907	0.508740
staff	isap:36088191	0.508130
type of position	isap:73006559	0.506826
agency	isap:267690031	0.506553
technical support	isap:438525823	0.506042
crucial aspect	isap:266902028	0.505628
total waste of time	isap:34156538	0.504489
number of people	isap:271810779	0.504313
case	isap:74468000	0.503921
important attribute	isap:319148317	0.503620
retail store	isap:36130778	0.503602
logistics	isap:316811729	0.503435
observation	isap:67148123	0.503209
year of professional experience	isap:74248351	0.502461
effect	isap:274937259	0.502439
college	isap:432749868	0.500008
great help	isap:75627685	0.499942
news	isap:75051512	0.499686
ticket	isap:272569568	0.497617
support	isap:438525736	0.497535
small business	isap:48600539	0.497153
part of the service	isap:73479474	0.497055
system	isap:266603206	0.497011
leadership position	isap:46194906	0.494759
training	isap:49368175	0.494756
different metric	isap:271720188	0.493646
job	isap:510318616	0.491836
list of thing	isap:75250592	0.489790
day	isap:510532660	0.488700
datum	isap:39719137	0.487621
different people	isap:265700088	0.486869
cost	isap:74602531	0.486092
experience	isap:242495560	0.485438
standard	isap:46343519	0.484134
significant issue	isap:37894328	0.484102
specific job	isap:510318646	0.483892
part of do business	isap:73479489	0.483000
philosophy	isap:242464939	0.482314
business result	isap:269294819	0.481958
part of the product	isap:73479672	0.480511
point	isap:38514734	0.480364
development	isap:64751580	0.479558
front office staff	isap:36088234	0.478288
call center	isap:272253866	0.477211
joke	isap:75458039	0.475944
tool	isap:73063670	0.475833
target	isap:272652280	0.474813
work from home job	isap:72834650	0.474228
few year	isap:74248383	0.474129
important step	isap:73176313	0.472811
departments	isap:66993147	0.472358
affiliate	isap:320959838	0.471326
user	isap:72985731	0.471285
site	isap:73195866	0.470160
driver	isap:269458299	0.469712
marketing	isap:320707336	0.468410
important one	isap:510369075	0.468311
kind	isap:75152060	0.468103
world	isap:35549076	0.468057
customer rating	isap:266766559	0.466296
time	isap:73045457	0.465957
reliability	isap:65852715	0.464271
center	isap:272253890	0.463265
online	isap:274333703	0.462421
future	isap:274093534	0.462300
me	isap:55783677	0.461065
leadership	isap:245381443	0.461000
deployment	isap:245111817	0.460894
everything	isap:242751097	0.459473
satisfaction	isap:513333302	0.459289
finance	isap:436296914	0.458110
state	isap:36083513	0.457279
other thing	isap:37797917	0.454971
marketing expense	isap:430846606	0.454753
investment	isap:244341104	0.453833
abomination	isap:66989797	0.452961
critical system	isap:266603447	0.452496
tactic	isap:271593225	0.450403
number of area	isap:271810697	0.449706
web host service	isap:510281983	0.448567
afterthought	isap:512272084	0.447935
anyone	isap:266637765	0.446838
oxymoron	isap:50641266	0.446825
great place	isap:40573159	0.446149
web page	isap:73485772	0.446112
specialty	isap:319812672	0.446024
shambles	isap:51473929	0.445234
hallmark	isap:44973458	0.445103
technical issue	isap:37894353	0.444971
furthermore	isap:65873956	0.442908
piece	isap:40858700	0.442493
hour	isap:75600005	0.441145
engineer	isap:52103428	0.439777
web	isap:510281968	0.439659
nightmare	isap:317598777	0.438407
premium	isap:429361941	0.437679
variety	isap:431862082	0.437160
expectation	isap:65477602	0.436459
word	isap:72832868	0.435967
long line	isap:75252413	0.435557
b	isap:124563771	0.434659
major contributor	isap:67028296	0.434080
no-brainer	isap:242674294	0.433979
anything	isap:51804497	0.432008
co	isap:55787892	0.431563
past	isap:73487334	0.431189
student	isap:430989703	0.429354
product quality	isap:436220913	0.429228
network	isap:432599234	0.429035
level of customer service	isap:38747899	0.429020
office job	isap:510318685	0.427325
safety	isap:273623674	0.426583
phrase	isap:272720381	0.426371
absolute joke	isap:75458041	0.424593
use of twitter	isap:510282686	0.424489
project	isap:432720835	0.424454
hand	isap:75556285	0.423973
dealership	isap:242056285	0.423648
part of business	isap:73479556	0.423078
info	isap:75367822	0.422789
technician	isap:245386701	0.422077
lacking	isap:434196488	0.421725
game	isap:75541171	0.421287
e-mail	isap:269139527	0.421053
com	isap:510531356	0.419492
mess	isap:74970261	0.419390
absolute nightmare	isap:317598779	0.419362
notch	isap:34004787	0.418083
art	isap:510538167	0.417868
pita	isap:73462169	0.416960
snap	isap:73181391	0.416960
deal	isap:74548640	0.416911
qualification	isap:145662051	0.416479
customer	isap:45433359	0.416194
term	isap:73137642	0.416008
anywhere	isap:48846618	0.415958
most people	isap:265700039	0.415657
concept	isap:428821925	0.415569
message	isap:429647258	0.415372
hospital	isap:50140685	0.415336
stuff	isap:36124049	0.415161
certification program	isap:432440727	0.413459
merchandise	isap:65152781	0.413326
range of role	isap:31949070	0.412755
wash	isap:72825419	0.412728
high priority	isap:51793858	0.412347
theme	isap:37769712	0.412286
laugh	isap:39597431	0.412070
part of industry	isap:73479753	0.411540
delight	isap:430696548	0.410946
credit	isap:275297773	0.410504
a++	isap:510526248	0.410165
joy	isap:510318508	0.409121
total joke	isap:75458043	0.408852
package	isap:434816453	0.408582
headache	isap:49658644	0.408206
person	isap:265973078	0.407731
thing of the past	isap:37797872	0.406490
employer	isap:46237652	0.405225
nothing	isap:436401977	0.405070
of life	isap:75254233	0.404753
gift	isap:75534154	0.404525
work force	isap:35277700	0.404024
idea	isap:75305991	0.404006
courtesy	isap:45788123	0.403457
something	isap:316868721	0.403324
review	isap:269171406	0.402700
cut	isap:510530455	0.401986
previous post	isap:73430187	0.401061
force	isap:35277688	0.399842
country	isap:431462056	0.399317
perfect fit	isap:510334139	0.397381
slow	isap:73202451	0.396783
difference	isap:242587407	0.396352
leader	isap:265875053	0.396145
necessity	isap:320943625	0.395989
great time	isap:73045560	0.395624
asset	isap:34274131	0.395575
today	isap:39255025	0.395031
food	isap:75495561	0.394483
good thing	isap:37797966	0.394438
internet	isap:45636392	0.393668
inquiry	isap:437190571	0.392534
use	isap:510282657	0.392082
employee training	isap:49368189	0.391984
gem	isap:510342074	0.390701
installation	isap:513122693	0.390575
efficiency	isap:244634478	0.390550
other area	isap:74716739	0.390432
expert	isap:265948422	0.390339
course	isap:270499398	0.389404
disaster	isap:49117855	0.387948
a+	isap:55789939	0.387265
part of the brand	isap:73479771	0.385697
bank	isap:74710122	0.383808
age	isap:510540388	0.383474
way	isap:510280938	0.383361
a	isap:124563423	0.382522
breath of fresh air	isap:268336182	0.382276
outsourced sale	isap:73219586	0.381938
good company	isap:430176954	0.381246
city	isap:74584675	0.381208
charge	isap:265635144	0.380468
with	isap:72846049	0.379896
option	isap:268561057	0.379330
reset	isap:35289708	0.379161
reader	isap:270207432	0.378845
organisation	isap:513221921	0.378581
order	isap:36662548	0.378219
outage	isap:269093423	0.377818
from	isap:75503184	0.377527
computer	isap:47372829	0.377511
other people	isap:265700046	0.377326
phone	isap:40815646	0.376427
blog	isap:74522873	0.375898
end of the day	isap:510333555	0.375838
response	isap:51894615	0.375338
great addition	isap:45113421	0.375068
pricing	isap:429445570	0.373994
high standard	isap:46343557	0.373672
other purpose	isap:428402812	0.373177
such	isap:73104815	0.372186
card	isap:74468751	0.372169
production	isap:245109482	0.371713
par	isap:510373310	0.370146
model	isap:31156281	0.368372
good reputation	isap:243704227	0.367534
supermarket	isap:66100944	0.367131
waste of time	isap:34156536	0.367070
part of the job	isap:73479385	0.367031
performance	isap:65672225	0.366943
mistake	isap:436573203	0.366824
consumer	isap:46585533	0.366788
therefore	isap:317828499	0.366096
risk	isap:73277744	0.365783
successful business	isap:48600678	0.365065
level	isap:38747852	0.365026
improvement	isap:66409770	0.364459
town	isap:73080886	0.362708
customer retention	isap:321189579	0.362507
girl	isap:75520179	0.362274
ever	isap:74422445	0.362149
source	isap:273867396	0.361699
merit	isap:31894637	0.359982
priorty	isap:430528142	0.359727
estimate	isap:51323420	0.358969
car	isap:510536051	0.358802
location	isap:51450807	0.355913
requirement	isap:65967234	0.355866
link	isap:75251794	0.355388
wait	isap:72810896	0.354706
part of any business	isap:73479368	0.354287
verizon	isap:430390445	0.351848
pr	isap:55782577	0.351361
pain	isap:73486232	0.349881
week	isap:72800817	0.349535
chain	isap:32969716	0.349355
guest service associate	isap:320158349	0.349089
change	isap:265663729	0.348858
far	isap:510337381	0.348784
ebay	isap:74286410	0.347662
cornerstone	isap:67313871	0.346453
great product	isap:432604190	0.345080
establishment	isap:145540851	0.344632
amazon	isap:276589292	0.344584
customer dissatisfaction	isap:56120699	0.344196
someone	isap:434753751	0.344153
picture	isap:438261100	0.341960
priority for us	isap:51793867	0.338624
website	isap:432886019	0.338441
nj	isap:55783484	0.338398
interaction	isap:66988382	0.338238
part of the position	isap:73479705	0.337924
record	isap:270668320	0.337409
excellent	isap:317572614	0.337400
them	isap:73057694	0.336799
error	isap:38348843	0.335532
bunch of liar	isap:31857783	0.335521
reply	isap:35277390	0.335165
established	isap:64928657	0.335100
care	isap:74469191	0.335092
complaint	isap:318108429	0.334311
chat	isap:74587231	0.334297
joke as well	isap:75458061	0.334215
integral part	isap:73479371	0.334024
well	isap:72797170	0.333545
full time	isap:73045532	0.333126
pleasure	isap:50419439	0.332261
great company	isap:430176872	0.331490
nation	isap:272352020	0.329881
company	isap:430176748	0.329173
background	isap:244650960	0.327954
key	isap:510321367	0.327155
tip	isap:510358796	0.326884
that	isap:73055371	0.326743
too	isap:510359248	0.326682
essential component	isap:319170712	0.324727
discount	isap:44858045	0.324344
better	isap:267332557	0.324187
employment	isap:243078536	0.323445
scope	isap:34406638	0.322138
important reason	isap:270136582	0.321699
strong asset	isap:34274154	0.321135
refund	isap:271105946	0.320850
disgrace	isap:46536388	0.319993
competitor	isap:243706008	0.319420
star	isap:73175613	0.316759
class	isap:38663879	0.316607
shipping	isap:45208020	0.316441
ive	isap:510316512	0.314980
carrier	isap:437833321	0.314924
delay	isap:40000366	0.314556
huge factor	isap:274420947	0.314072
selection	isap:316806855	0.313975
big part	isap:73479378	0.313719
research	isap:47188432	0.313714
reflection	isap:245671441	0.313428
best company	isap:430176849	0.313127
great fit	isap:510334140	0.312354
vendor	isap:267681495	0.312307
must	isap:75005582	0.312212
shop	isap:73199080	0.311878
breeze	isap:268349400	0.310472
strength	isap:47669251	0.309817
commitment	isap:244240902	0.309367
or	isap:55783058	0.307648
series	isap:272662780	0.307051
good place	isap:40573186	0.306673
journey	isap:431732941	0.306174
loyalty	isap:431521844	0.305677
event	isap:34617928	0.305251
dream	isap:36207124	0.304473
loan	isap:75238330	0.303162
top	isap:510359169	0.302098
key part	isap:73479430	0.301907
month	isap:31177277	0.301898
otherwise	isap:320888180	0.301384
domain	isap:276021330	0.300927
question	isap:51035824	0.300591
analytic	isap:48368430	0.297585
good deal	isap:74548648	0.295908
other	isap:36802036	0.295070
great tool	isap:73063722	0.294881
plus	isap:73422264	0.293027
answer	isap:266735646	0.292685
terrible	isap:46653886	0.292487
profession	isap:244388084	0.291582
testament	isap:318627355	0.291369
everyone	isap:46192227	0.290819
code	isap:74606456	0.290699
hotel	isap:40490644	0.290067
smile	isap:37085045	0.288836
fail	isap:74362890	0.288200
delivery	isap:46193648	0.287671
document	isap:50028767	0.287579
design	isap:271377600	0.287380
right	isap:34943625	0.287264
video	isap:33152975	0.285685
owner	isap:37000412	0.280159
situation	isap:320097490	0.279094
chance	isap:265665139	0.279049
subscription	isap:512944597	0.278386
people	isap:265699997	0.278184
ability	isap:431218349	0.277704
example	isap:434599665	0.276952
good	isap:75505762	0.275587
core	isap:74602146	0.274969
china	isap:32990645	0.274664
request	isap:438379385	0.274624
property	isap:49760801	0.273635
reward	isap:269221853	0.273416
individual	isap:245456992	0.272373
im	isap:55784771	0.271340
consultant	isap:243178960	0.268025
few thing	isap:37798004	0.266931
highest priority	isap:51793866	0.265416
first	isap:35779485	0.264911
but	isap:510536769	0.264866
approach	isap:49867915	0.264653
greatest strength	isap:47669243	0.263274
strongest point	isap:38514751	0.262408
up	isap:55785894	0.261397
bunch	isap:31857782	0.259973
biggest difference	isap:242587410	0.258000
method	isap:271693014	0.257858
year	isap:74248317	0.257515
range of function	isap:31949229	0.257221
focus	isap:35239999	0.255858
lastly	isap:269263475	0.254100
member	isap:272490078	0.253980
biggest strength	isap:47669246	0.253787
pm	isap:55782650	0.253397
biggest gripe	isap:33272195	0.250713
app	isap:510538570	0.250708
winner	isap:265980950	0.248803
fault	isap:33836507	0.247821
contact	isap:438377701	0.247473
resolution	isap:245309349	0.245971
also	isap:74752568	0.245883
call	isap:74471819	0.240652
client	isap:265734007	0.240504
strongest skill	isap:36730492	0.238791
least	isap:38681967	0.238788
billing	isap:429219989	0.238009
foundation	isap:245334303	0.237826
fun	isap:510338597	0.234656
best buy	isap:510536722	0.234460
competition	isap:66001858	0.233905
few problem	isap:431962305	0.233550
heart	isap:39389538	0.233118
hold	isap:75601005	0.232849
rule	isap:73258961	0.230242
provider	isap:51359047	0.229891
comparison	isap:244982604	0.228993
verb	isap:72956577	0.228738
pledge	isap:268785271	0.228448
extension	isap:319589030	0.224936
bar	isap:510541022	0.224578
all	isap:510537814	0.224280
step	isap:73176287	0.223759
interest rate	isap:73300707	0.223686
given	isap:31337660	0.223000
couple of thing	isap:270505698	0.222943
manufacturer	isap:512647217	0.222529
stamp	isap:36085996	0.220862
read	isap:73294474	0.220486
test of a company	isap:73137085	0.217331
payroll	isap:433904450	0.216821
t-mobile	isap:50866387	0.216116
line of business	isap:75252376	0.215457
maintenance	isap:65366401	0.215026
twitter	isap:436434750	0.214694
niche	isap:34437821	0.212846
sham	isap:73210866	0.211414
list	isap:75250591	0.210962
choice	isap:268080525	0.209845
technology	isap:244980547	0.206922
line	isap:75252368	0.206468
rest	isap:73290821	0.204039
market	isap:274400808	0.202481
etc	isap:510332167	0.201918
comment	isap:429878423	0.201839
engagement	isap:244560178	0.200489
win	isap:510280443	0.200254
biggest reason	isap:270136578	0.199361
highest quality	isap:436220914	0.193297
price	isap:38910246	0.192694
opinion	isap:429081998	0.192387
friend	isap:275002776	0.191608
internal problem	isap:431962273	0.191048
broker	isap:268886052	0.188545
necessary	isap:320880042	0.188057
interview	isap:317335736	0.185730
required	isap:44858790	0.185724
brand	isap:32232352	0.185162
uk	isap:55785750	0.184566
platform	isap:45550117	0.183080
messaging	isap:317624181	0.177547
story	isap:36130322	0.175177
article	isap:428668156	0.171148
however	isap:434721525	0.169176
advice	isap:272901601	0.165314
mind	isap:74981354	0.157280
operator	isap:49062445	0.155776
test	isap:73137081	0.155640
luck	isap:75262033	0.154438
wrap	isap:72768803	0.151893
woman	isap:35581274	0.151454
southwest	isap:317096116	0.144048
accessibility	isap:145386870	0.139832
guest	isap:32774952	0.138402
advantage	isap:317424887	0.136926
inc	isap:510314074	0.133199
payment	isap:436148337	0.131367
flag	isap:74388656	0.130052
look	isap:75236485	0.115659

Narrower concepts

label	provenance	confidence
technical support	isap:433349654	0.805059
order status	isap:446958054	0.779977
product	isap:437150431	0.746243
datum management	isap:219316095	0.743587
customer service representative	isap:299908499	0.743097
technical assistance	isap:219079552	0.735386
customer support	isap:433349859	0.735054
supply chain management	isap:219315890	0.730418
datum entry	isap:221678125	0.721843
bank teller	isap:441801127	0.721799
help desk	isap:9307551	0.716756
special promotion	isap:23920572	0.711838
customer inquiry	isap:431535433	0.711505
quality control	isap:435511137	0.705242
answering question	isap:345849624	0.702734
concierge service	isap:429466681	0.701533
new account	isap:435192616	0.693896
front desk	isap:9307531	0.690656
spare part	isap:8079219	0.690449
live chat	isap:8601316	0.677163
financial service	isap:429463740	0.674868
marketing campaign	isap:340550692	0.674802
online community	isap:28231267	0.667237
loyalty program	isap:429763357	0.667043
social network	isap:433873905	0.663911
order tracking	isap:346824267	0.661696
online chat	isap:8601326	0.661317
online bill pay	isap:236112407	0.661178
customer through social media	isap:347545702	0.660496
delivery service	isap:429465916	0.656493
order entry	isap:221678119	0.654836
free shipping	isap:344717296	0.652922
call center	isap:447053855	0.648333
customer service	isap:429462915	0.639506
e-mail communication	isap:477640802	0.637840
meter reading	isap:438745156	0.622636
site search	isap:449182649	0.621858
verizon wireless	isap:343664251	0.620882
quick delivery	isap:347109064	0.618142
website	isap:430156920	0.617218
online service	isap:429466026	0.615550
repair service	isap:429466142	0.615550
care line	isap:11248283	0.613652
risk management	isap:219315703	0.605524
customer care	isap:9665653	0.601970
social media	isap:226401429	0.598551
contact info	isap:9150201	0.597492
human resource	isap:345152421	0.593901
customer acquisition	isap:137934858	0.592080
south america	isap:438383875	0.589413
billing information	isap:138786971	0.580754
public relation	isap:340777750	0.578348
billing	isap:428628103	0.576192
order correction	isap:220347460	0.569514
real estate	isap:441049711	0.563663
sale team	isap:1996203	0.560459
delivery problem	isap:434793104	0.556667
toll free number	isap:12155959	0.552048
building	isap:346474894	0.551306
delivery	isap:347108847	0.550263
hotel staff	isap:222797883	0.549082
promotion	isap:23920543	0.546454
service after the sale	isap:429466405	0.544493
gift card	isap:6592909	0.544177
maintenance	isap:138289921	0.542469
company	isap:437982078	0.539320
credit	isap:443113022	0.533574
call quality	isap:437518637	0.533303
repair	isap:439174103	0.532091
mobile payment	isap:432120981	0.529393
small business	isap:346634130	0.529182
collection	isap:219289212	0.525664
mobile device	isap:449200593	0.523148
sale assistant	isap:24383735	0.509423
phone support	isap:433349779	0.509065
contact center	isap:447053940	0.508373
information	isap:138786684	0.502115
product offering	isap:343021382	0.500364
experience	isap:219208575	0.494606
internet	isap:345769368	0.490846
security	isap:346213091	0.484700
nordstrom	isap:26084868	0.484687
service department	isap:218288360	0.483562
employee	isap:341400067	0.481139
account	isap:435192597	0.477309
smartphone	isap:220425526	0.471569
tech support	isap:433349677	0.470853
crm	isap:237050546	0.467244
restaurant	isap:218408392	0.464761
com	isap:232565865	0.463919
refund	isap:442221365	0.463314
customization	isap:477450282	0.462597
hotel	isap:222443123	0.460770
repeat customer	isap:347545662	0.460430
service plan	isap:11676145	0.459690
account balance	isap:433767582	0.457755
cashiering	isap:220407815	0.449543
vehicle accident	isap:342946262	0.449384
scheduling	isap:220566186	0.445582
travel industry	isap:340506209	0.440654
assistance	isap:219079541	0.439358
staff	isap:222797861	0.438808
comment	isap:439057276	0.437573
pricing	isap:429880665	0.436693
marketing	isap:25557613	0.435388
conference	isap:220284289	0.433961
procurement	isap:139184957	0.433917
improvement	isap:138349412	0.432754
exchange	isap:344852077	0.432307
management	isap:219315278	0.429592
enquiry	isap:431950437	0.429190
administration	isap:299967915	0.426340
email address	isap:436798048	0.425997
troubleshooting	isap:30409568	0.425233
change	isap:443497892	0.420588
airline	isap:432463461	0.418018
grocery	isap:435531376	0.415034
travel	isap:440705272	0.414799
retention	isap:26712658	0.413309
return	isap:439132779	0.412513
installation	isap:109378142	0.411876
advertising	isap:139960197	0.408835
transportation	isap:299407323	0.407489
name	isap:1984262	0.406023
warranty	isap:342457516	0.404285
voice	isap:226123995	0.403983
application	isap:137958303	0.402641
taking	isap:441904196	0.401797
warehousing	isap:138256319	0.401621
payment	isap:432120897	0.400816
kiosk	isap:223725169	0.398320
telecommunications	isap:226599046	0.395863
shipping	isap:344717287	0.393365
technology	isap:220094186	0.390744
self-service	isap:109809825	0.390137
replacement	isap:138153124	0.389559
training	isap:344644796	0.388887
t-mobile	isap:341078510	0.388845
ability	isap:435761224	0.388755
food	isap:8068413	0.387842
problem	isap:434793086	0.385285
interaction	isap:137974856	0.384319
bank	isap:9984619	0.380139
survey	isap:444479596	0.378366
utility	isap:434694463	0.377496
retail	isap:447291301	0.376971
mistake	isap:429982269	0.375884
example	isap:429339617	0.375083
telephone	isap:26144612	0.374711
young man	isap:235330394	0.374055
kitchen	isap:432950975	0.372534
query	isap:231002186	0.371898
detail	isap:447784609	0.368854
program	isap:429763042	0.367617
order	isap:231614048	0.363447
etc	isap:236756186	0.361471
everyone	isap:341761185	0.357935
response	isap:346423494	0.356897
comcast	isap:435775624	0.354802
good idea	isap:8509126	0.350441
pharmacy	isap:343780584	0.350262
facebook	isap:342862686	0.349362
door	isap:2885205	0.347871
quality	isap:437518575	0.346930
design	isap:439403803	0.345422
phone	isap:224441066	0.345161
blog	isap:5974606	0.343195
call centre	isap:445825345	0.342891
insurance	isap:25539681	0.342282
instruction	isap:138114717	0.342225
rate	isap:7516595	0.338764
work	isap:8788208	0.338605
time	isap:11864666	0.337876
seminar	isap:432273828	0.335630
award	isap:222413076	0.333771
flexibility	isap:140426772	0.331716
email	isap:226330141	0.330140
department	isap:218288290	0.328901
digital media	isap:226401486	0.326792
business hour	isap:10054581	0.326509
correspondence	isap:299386796	0.324715
inc	isap:233771419	0.322174
team	isap:1996185	0.321834
accuracy	isap:343299642	0.320990
accounting	isap:219571435	0.320253
activity	isap:342547798	0.319242
customer	isap:347545604	0.319120
fault	isap:227215097	0.318250
mail	isap:9952160	0.318237
success	isap:434563971	0.316700
price	isap:222917298	0.314867
supervisor	isap:217777825	0.313985
organization	isap:110338800	0.313817
christmas	isap:26555427	0.313153
correction	isap:220347455	0.313015
research	isap:345403384	0.312783
control	isap:435511254	0.311865
attention	isap:28986493	0.310545
database	isap:340455800	0.309538
access	isap:442881468	0.307825
india	isap:229542744	0.307409
service	isap:429462911	0.303965
helpline	isap:344568742	0.303842
government	isap:219927062	0.303606
contract	isap:344942682	0.303329
manager	isap:428774701	0.302103
addition	isap:342168367	0.302012
staples	isap:439061087	0.301459
zendesk	isap:435543762	0.301016
asset	isap:224252425	0.300276
project	isap:436088487	0.299749
alternative	isap:139835491	0.298366
twitter	isap:435011617	0.296734
parking	isap:438337926	0.296511
bill	isap:8292734	0.294328
end of the day	isap:236073596	0.293506
means	isap:230872859	0.292953
philippines	isap:139962371	0.292185
room	isap:2732661	0.292062
day	isap:231797457	0.290497
dave	isap:11448826	0.290294
support	isap:433349637	0.289802
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sale	isap:8586532	0.289000
request	isap:436987255	0.288743
owner	isap:226491140	0.288527
item	isap:6249667	0.287219
center	isap:447053948	0.287102
web	isap:233270091	0.285631
year of experience	isap:4185974	0.285401
charge	isap:446761620	0.284855
measure	isap:429732938	0.283708
coverage	isap:346157748	0.282676
development	isap:139164504	0.281551
customer rating	isap:446231424	0.281001
comparison	isap:219925469	0.279786
however	isap:429939206	0.279543
cash register	isap:344061483	0.278950
english	isap:432467004	0.277869
anyone	isap:445023174	0.277771
holiday	isap:429213042	0.276891
diversity	isap:24578751	0.276265
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joke	isap:9217153	0.274162
card	isap:6592856	0.273171
point	isap:226727955	0.272864
battery	isap:435806433	0.271999
hour	isap:10054564	0.270626
yourself	isap:343613615	0.269535
communication	isap:477640652	0.267725
complaint	isap:24711022	0.265893
call	isap:4039139	0.265637
healthcare	isap:219938242	0.262791
today	isap:230786911	0.261969
fact	isap:2161138	0.261005
there	isap:227287552	0.259739
verizon	isap:435575682	0.257189
freight	isap:438959286	0.256259
relation	isap:340777760	0.255784
fun	isap:233580614	0.255535
book	isap:8581849	0.254085
shopper	isap:428909317	0.252723
issue	isap:223011320	0.251384
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lead generation	isap:219746350	0.249940
claim	isap:229888265	0.249487
josh	isap:6774351	0.248694
facility	isap:341272638	0.248238
shop	isap:5955176	0.247894
cost	isap:2961932	0.247627
ceo	isap:236501561	0.247276
software	isap:341368643	0.247096
check	isap:223221141	0.246929
american	isap:343652662	0.246359
game	isap:11380186	0.246341
process	isap:430952664	0.245722
everything	isap:220543054	0.244548
occasion	isap:345337262	0.244189
hr	isap:31029328	0.244183
at&t	isap:10454235	0.241527
supply	isap:442818277	0.240404
installer	isap:26089998	0.240183
top priority	isap:342036837	0.240099
industry	isap:340506165	0.238677
financing	isap:24140599	0.237252
consumer	isap:342967027	0.236334
method	isap:440844882	0.236152
event	isap:229137035	0.231007
reservation	isap:139033537	0.230832
cindy	isap:226668605	0.230182
tip	isap:234726684	0.229126
lisa	isap:7082595	0.228909
guy	isap:237038600	0.228856
move	isap:12121731	0.228293
europe	isap:449230640	0.227913
demand	isap:441206638	0.227705
system	isap:443533433	0.227136
joe	isap:233697280	0.223653
dealer	isap:442227026	0.223194
year	isap:4185891	0.221598
car	isap:236068964	0.220942
that	isap:6559062	0.220313
author	isap:443318724	0.219077
wikus	isap:224392451	0.217394
their	isap:230386680	0.216494
like	isap:8455777	0.214671
patience	isap:344360140	0.214393
place	isap:225044895	0.213467
chris	isap:224319544	0.212069
need	isap:2972658	0.211615
purchasing	isap:217238049	0.211093
cashier	isap:438960843	0.210600
business	isap:346634022	0.210162
contact	isap:433001948	0.207668
tool	isap:6427135	0.206819
saying	isap:446910464	0.206418
amazing	isap:431464337	0.204949
hospital	isap:342499078	0.204359
bar	isap:235246309	0.204124
banking	isap:431449452	0.203922
person	isap:441527318	0.203782
action	isap:447922807	0.203021
meeting	isap:429907333	0.201034
rep	isap:235547677	0.200315
line	isap:11248236	0.199455
part	isap:8079266	0.199289
technician	isap:219791273	0.198325
update	isap:449247590	0.197637
fishing	isap:438002876	0.196794
focus	isap:223670976	0.196749
lady	isap:7966431	0.196076
no	isap:30166556	0.195877
gary	isap:10313933	0.195773
gm	isap:29924772	0.195052
recording	isap:23957834	0.194982
follow-up	isap:27001302	0.194782
sunday	isap:448706655	0.192602
bartender	isap:27065705	0.190713
china	isap:229514315	0.189457
use	isap:233046977	0.189448
someone	isap:434366152	0.188338
bath	isap:4071997	0.187729
review	isap:443504550	0.186976
retailer	isap:344995425	0.186455
mark	isap:7504974	0.185064
donna	isap:229091010	0.184890
course	isap:448489623	0.184733
face	isap:9106373	0.182900
sport	isap:222580364	0.182777
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deli	isap:6244345	0.181925
operation	isap:27738465	0.179196
one	isap:234365861	0.179136
form	isap:6833852	0.177081
amazon	isap:440949930	0.176251
receptionist	isap:109922467	0.174835
dell	isap:4957931	0.173995
link	isap:4021267	0.173970
horrible	isap:341380114	0.173789
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excellent	isap:28664035	0.171929
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people	isap:443099820	0.166438
age	isap:232002323	0.163993
chat	isap:8601353	0.162892
money	isap:230829951	0.158247
device	isap:449200644	0.156393
anything	isap:344435805	0.156223
connection	isap:219863785	0.156046
light	isap:223378829	0.153802
location	isap:343057911	0.153070
food industry	isap:340506224	0.152788
infrastructure	isap:299490079	0.152041
im	isap:29595714	0.150353
iphone	isap:443591388	0.148767
forum	isap:226103399	0.148622
learning	isap:345336139	0.148247
growth	isap:447029276	0.147062
story	isap:221860337	0.146584
priority	isap:342036841	0.145796
glass	isap:221874499	0.143254
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average	isap:429082556	0.140075
man	isap:235330400	0.139528
something	isap:27461224	0.138096
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thing	isap:222573682	0.137605
apple	isap:223503221	0.136122
term	isap:7585343	0.132222
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size	isap:2958415	0.130998
app	isap:235989239	0.129547
client	isap:449443628	0.129151
paypal	isap:446691828	0.129043
well	isap:9408064	0.127747
competition	isap:138866292	0.122032
heart	isap:226043915	0.119092
purchase	isap:340861259	0.118034
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tom	isap:236964265	0.099698
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