About: contact center

Premodifier: contact
Head noun: center

Same concepts
http://dbpedia.org/resource/Contact_centre

Broader concepts

label	provenance	confidence
traditional channel	isap:443469420	0.770676
customer touch point	isap:114028583	0.760539
customer-facing operation	isap:420563664	0.759595
human-assisted channel	isap:443469419	0.753027
customer interaction	isap:452223602	0.693965
service	isap:447053864	0.690839
business communication	isap:22646746	0.687495
communication solution	isap:99086816	0.673000
touch point	isap:114028551	0.667724
enterprise	isap:20584009	0.664910
area	isap:498471753	0.657686
organization	isap:68690464	0.619071
customer experience	isap:18118138	0.603851
customer touchpoint	isap:20941587	0.581750
technology	isap:19593064	0.564736
channel	isap:443469401	0.563913
customer satisfaction	isap:69073721	0.540731
application	isap:451977293	0.520478
industry	isap:100298804	0.511442
customer service	isap:447053940	0.508373
business insight	isap:448795707	0.490350
feature	isap:447553044	0.480223
distribution	isap:68678193	0.451490
place	isap:112956600	0.436452
need	isap:500155406	0.421939
resource	isap:105035939	0.403329
datum network	isap:439688770	0.388477
experience	isap:18118144	0.369051
system	isap:392647675	0.361961
business	isap:102076499	0.360184
collaboration	isap:22404138	0.342590
customer	isap:100848012	0.341839
method	isap:388098233	0.332321
function	isap:99501413	0.331720
customer communication	isap:22646750	0.327742
company	isap:449696702	0.326570
business service	isap:447054197	0.299041
element	isap:444141284	0.281249
example	isap:447477965	0.272451
challenge	isap:422418006	0.264298
methodology	isap:452619542	0.262359
process	isap:448836386	0.257804
voice	isap:123581524	0.252843
cost of do business	isap:497858890	0.247532
endpoint	isap:102167146	0.239128
sale	isap:500014254	0.226437
component	isap:424615158	0.217938
best practice	isap:103175894	0.208077

Narrower concepts

label	provenance	confidence
automatic call distribution	isap:81194248	0.736039
cisco unified contact center	isap:396049584	0.729530
customer service	isap:272253854	0.723100
call recording	isap:134003431	0.694295
call center	isap:396049578	0.639566
speech analytic	isap:485248273	0.619695
global response	isap:482076899	0.441989
marketing	isap:133707922	0.404232
connection	isap:254567518	0.358599
expert	isap:393850447	0.283639
facebook	isap:483314947	0.263195
center	isap:396049850	0.256121
phone	isap:162105744	0.240718
call	isap:305841305	0.198314
cost	isap:300716744	0.154917